Store Hours

Jag Shack operates out of its campus store during school lunch periods only — not before or after school.

Lunch schedules can shift with the school's bell schedule — if in doubt, check with a staff member.

Pickup & Payment

Items are purchased through MyPaymentsPlus (click "Get This Item" or "Pay With MyPaymentsPlus" on the site, or go to mypaymentsplus.com and select "Events and Activities" → "Jag Shack 2025-2026"). Orders are available for pickup in-store during A or B lunch, typically within 48 hours. Bring your confirmation email or order number.

Unclaimed bagged orders are held for you — ask any Jag Shack staff member at the store if you don't see yours out.

Returns & Exchanges

• Returns must be made within 48 hours of purchase.
• A sales receipt is required for every return.
• Opened or worn merchandise cannot be returned.
• Store exchanges are offered first; cash refunds are handled case by case.
• Sale and clearance items are final sale — no returns or refunds.
• All returns require store manager/director approval.

Refunds

Jag Shack stands behind what it sells. If merchandise is damaged or defective, you can request an exchange or refund — the store manager will be involved to verify the issue and your original receipt.

No refund is issued without store manager/supervisor approval, and clearance-priced items are not eligible for a refund.